WALMART customers are willing to shop because the store lacks a popular payment method.
Contactless payments skyrocketed in popularity during the pandemic.
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Customers can tap their phone at the register to pay without carrying a card.
Apple Pay is one of the most popular tap-to-pay services because people with iPhones have this feature automatically.
Surprisingly, Walmart does not accept payment.
Instead, the company has its own in-app contactless payment service Walmart Pay.
Customer Fabi (@Fabiana) on X .
“On my way to Target! Can’t wait to charge more.”
Another shopper said they had to leave their cart at checkout and run to the car to get their wallet because they didn’t realize Walmart didn’t accept Apple Pay.
“Wish I had a check for s**ts and giggles. Come on @walmart,” they joked.
“I’m not going to download another app to pay in line! Team Target!”
Another customer suggested boycotting the shop until it starts accepting other forms of payment.
“I say we all boycott Walmart until they start accepting Apple Pay,” they wrote on X.
When Walmart announced a major tech update, consumers were hopeful for a change but were disappointed to find it was only for digital price tags on shelves.
“Walmart switching to digital price tags and a high-tech cashier-less register that doesn’t even accept Apple Pay or any digital currency methods makes no sense,” they rant on X .
What is Walmart Pay?
Walmart’s CEO, Doug McMillion, previously said the company does not offer tap-to-pay options as a way to encourage customers to download the app.
“We want customers to always open our app in the store,” McMillian said in an interview. Strategy.
Why doesn’t Walmart offer Apple Pay?
Walmart CEO Doug McMillon explains why stores don’t offer Apple Pay on StraightCherry with Ben Thompson.
Although the use of Apple Pay at the retailer is an ongoing conversation, McMillan emphasized that “we want customers to always open our app in-store.”
The app can be used to help you find items in the store, but it can also be used to pay for your purchases.
“That’s one of the things we want people to use our app for,” he said.
He pointed out other helpful app features besides the Walmart Pay tool.
“I used it, and I know our stores as well as almost anybody, but the other day I couldn’t find Command Hooks, and I used our app, and it took me directly to Command Hooks. I was grateful,” he said. said.
“You can use it to do all kinds of things, and we’ll keep adding use cases for it.”
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